Please read the following information carefully, and print and keep a copy of it for your reference

Our Shopping cart provider, SecureNetShop.com, uses the latest HiGrade AES-256 Bit SSL encryption technology to keep your personal information safe. Your order information -- including your name, address, and credit card number -- is encrypted using a secure server for maximum security.

Your credit card and billing information cannot be intercepted as it travels to our ordering system and it is stored in a location not accessible via the Internet.

All you need to do, when you have made your selection, is click on the Add to Cart button and the item will be added. You may make changes when you click on the View Cart link above.
When you have finished making your selection and adding them to your shopping cart, you may complete the transaction by clicking on View Cart at any time.
This will take you to the Checkout page, allowing you to view all the items you have placed in your cart and make any last minute changes. Once you are ready to place your order click on the Checkout button.
You will be prompted to fill out your shipping and payment information. There are several payment options available, clearly identified by icons.
If opting for a printed order form, please take two copies, one for yourself, the other to send to us. This is your official order.

Payment Methods

We accept all major Credit cards (except Amex), Paypal, Cheque with valid Banker's Card (UK Only), Maestro (UK only), or International Money Order.
Our Shopping cart provider, SecureNetShop.com, uses the latest HiGrade AES-256 Bit SSL encryption technology to keep your personal information safe. Your order information -- including your name, address, and credit card number -- is encrypted using a secure server for maximum security.
Please note, that if paying by cheque, we will not despatch your order until the cheque has cleared at our bank. This will add up to ten days to your delivery time.
We are sorry to have to do this, but we have taken people on trust, and have lost money in the past.

Our Guarantee

Shopping with us is absolutely safe -- you never have to worry about credit-card safety when you are shopping at our site.
Our Shopping cart provider, SecureNetShop.com, uses the latest HiGrade AES-256 Bit SSL encryption technology to keep your personal information safe. Your order information -- including your name, address, and credit card number -- is encrypted using a secure server for maximum security.
We guarantee that each purchase you make is protected and safe. If fraudulent charges are ever made, you will not have to pay for them.

Stock position

Athough every attempt is made to maintain stock of  everything on the site, due to the nature of Limited Edition artwork, occasionally we may run out of certain products.
If this is the case we will contact you to inform you of the delay.  If a print has reached Sold out at Publisher status, we will inform you. 
We try to have the most up to date information regarding availability posted to our site at all times.

Packing & Carriage Charges

For UK Mainland delivery, we use nationally recognised couriers, and the charge is £10.00 per consignment - including insurance.
Although normal post may be cheaper in some circumstances, we prefer not to use it, as we have no way of tracking parcels. However if you really, really wish us to use this method to save a little bit of money, please call us. But do remember that in the event of the parcel being lost, the risk is entirely yours.
For offshore and overseas delivery, we will contact you with a firm quote.

Your Rights   UK & EU Customers

We are based in Scotland, and adhere to UK consumer law.
You have the right to return any goods to us within 14 days of receipt, and receive a full refund of any monies paid.
You would be responsible for the cost of return, and for adequate insurance to be taken out to cover the return, which we can arrange for you if you so wish.
You must inform us in writing of your intention to return any goods within 8 working days of receipt.

Your Contract with us

When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received your order.
Once we have checked the price and availability of the goods, we will e-mail you again to confirm that we accept your order, and that a contract has been made between us. We will not take payment from you until we have accepted your order. 
In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this. You will not receive an e-mail confirming acceptance of your order, and there will be no contract between us.

Overseas customers

Currency Converter

You will find a handy currency converter if you click on the  Currency link above.
For shipments to countries other than the UK, the following rules and restrictions apply:
All international orders are subject to a £75 minimum product cost (before shipping charges are added).
It is the customers' responsibility to check the legality of all items purchased in their respective countries.
Prepayment is required. Payment must be by credit card or Paypal.

Taxes
You are responsible for any duties or taxes that may apply. We do not collect any local duties or taxes from you and do not know how much they will cost you. Check with your own country's Customs.
For a description of the package contents on the Customs form, we declare "Art Prints" or "Original Artwork" as the case may be. Please do not ask us to declare a "gift" or other incorrect description.

We reserve the right to decline an order for any reason.

 

Ian Kenny Limited Privacy Policy

In this Privacy Policy references to "we" and "us" are to Ian Kenny Limited trading as Ian Kenny Galleries, Ian Kenny Framing and iankenny.com, company number SC244226, registered office Silverwells House, 114 Cadzow Street, Hamilton ML3 6HP.

The information we collect via this website may include:

(1) Any personal details you type in and submit, such as name, address, email address, etc.

(2) Data which allows us to recognise you, your preferences and how you use this website. This saves you from re-entering information when you return to the site. This data is collected by cookies from your navigation around the site. A cookie is a small amount of data which we send to your computer. The data is then stored on your browser or hard disk. Most web browsers can be set to prevent you from receiving new cookies, notify you before accepting cookies or disable cookies altogether. Details about this can normally be found in the Help facility provided with your browser. If you disable cookies, you will not be able to receive personalised facilities and your progress to check out may take longer.

(3) Your IP address (this is your computer’s 'internet session' number, which is allocated by your Internet Service provider, and may change from time to time). This number is logged by our web server and is used to note your interest in our website. It does not personally identify you.

(4) Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).

What we do with your information

Any personal information we collect from you will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:-

(1) to process your order, to maintain guarantee records and to provide after-sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);

(2) to carry out security checks  - this helps to protect you and us from fraudulent transactions; and

(3) to comply with any legal requirements

We may use third parties to carry out certain activities, such as processing and sorting data, and monitoring how customers use our site.

We would also like to inform you of various promotions, goods and services that may be of interest to you. These would come from iankenny.com and no other third parties. You may be contacted by post, email, or telephone. You may unsubscribe at a later date, if you wish - see "Your rights" section below.

Your rights

(1) You can ask us to update your personal information by emailing precise details of your request here.
Please ensure you type "update" in the subject line.

(2) You can ask us not to send you future marketing communications. To do this, simply let us know here.
Type "No Marketing" in the subject line and then the following in the main text:-

• your full name
• your postal address, including postcode
• your email address

We will then suppress your data from all direct marketing, although we will still keep it for processing your order and fulfilling customer service and after sale obligations.

Alternatively, you can post your request to the address in (3) below.

(3) You also have the right to request a copy of any personal information we hold about you. To do this, simply write to us at the following address, enclosing a cheque for £10 payable to Ian Kenny Limited to cover our administration costs:-

Customer Services (Data Subject Request)
Ian Kenny Limited
11 London Street
Larkhall
ML9 1AQ

Other Websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.