Ian Kenny picture framing and gallery : Hamilton and Larkhall     Ian Kenny - Picture Framers Larkhall, Hamilton, Lanarkshire

Scottish Contemporary Art and Picture Framing since 1976   Hamilton : Larkhall : Lanarkshire : Scotland
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Please read the following information carefully, and print and keep a copy of it for your reference
How to Order

If you prefer to speak to a real person, we gladly accept orders and payment by phone for any items.
Call us at +44 (0) 1698 281180 during normal business hours. Be sure to have your order and credit card handy.

Secure online shopping
Now featuring AES 256 bit SSL technology

Our Shopping cart provider, SecureNetShop.com, uses the latest HiGrade AES-256 Bit SSL encryption technology to keep your personal information safe. Your order information -- including your name, address, and credit card number -- is encrypted using a secure server for maximum security.

All you need to do, when you have made your selection, is click on the Add to Cart button and the item will be added. You may make changes when you click on the View Cart link above.
When you have finished making your selection and adding them to your shopping cart, you may complete the transaction by clicking on View Cart at any time.
This will take you to the Checkout page, allowing you to view all the items you have placed in your cart and make any last minute changes. Once you are ready to place your order click on the Checkout button.
You will be prompted to fill out your shipping and payment information. There are several payment options available, clearly identified by icons.
If opting for a printed order form, please take two copies, one for yourself, the other to send to us. This is your official order.

Payment Methods

We accept payment using all major Credit cards (except Amex) and Paypal. In the UK only, we will also accept payment using a bank debit card, if this is your preferred method.

Our Shopping cart provider, SecureNetShop.com, uses the latest HiGrade AES-256 Bit SSL encryption technology to keep your personal information safe. Your order information -- including your name, address, and card number -- is encrypted using a secure server for maximum security.


Stock position

Athough we attempt to keep stock of everything on the site, due to the nature of Limited Edition artwork, occasionally we may not have a particular item.
If this is the case we will contact you to inform you if there will be an undue delay.  If a print has reached Sold out at Publisher status, and is no longer available, we will inform you. 


Packing & Carriage Charges

For UK Mainland delivery, we use nationally recognised couriers, and the charge is shown in the shopping cart.
Although normal post may be cheaper in some circumstances, we prefer not to use it, as we have no way of tracking parcels.

For offshore and overseas delivery, we will contact you with a firm quote.

Your Rights : UK & EU Customers

We are based in Scotland, and adhere to UK consumer law.
When buying from our website, you have the right to cancel your order up to 14 days after the date of receipt, and receive a full refund of any monies paid, within 14 days of us receiving the returned goods undamaged, and in a fit and saleable condition.
You would be responsible for the cost of return, which must happen within 14 days of you notifying us that you wish to cancel, and for adequate insurance to be taken out to cover the return.
You must inform us in writing of your intention to return any goods up to 14 days from the day after receipt.
The only exception to this right is for goods which have been produced specifically for you, ie custom made frames, mounts or print-on-demand products.

Any goods reserved on a 'Collect in store' basis are paid for in store, and are not subject to Distance Selling regulations. In this case, your normal consumer rights apply.

Your Contract with us

When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received your order. Once your order has been accepted by us, and prior to despatch of the goods, we will take payment from you.

In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this by e-mail or telephone. There will be no contract between us.

Overseas customers

You will find a handy currency converter if you click on this  Currency link.
For shipments to countries other than the UK, the following rules and restrictions apply:
All international orders are subject to a £75 minimum product cost (before shipping charges are added).
It is the customers' responsibility to check the legality of all items purchased in their respective countries.
Prepayment is required. Payment must be by credit card or Paypal.

Taxes

You are responsible for any duties or taxes that may apply. We do not collect any local duties or taxes from you and do not know how much they will cost you. Check with your own country's Customs.
For a description of the package contents on the Customs form, we declare "Art Prints" or "Original Artwork" as the case may be. Please do not ask us to declare a "gift" or other incorrect description.
We reserve the right to decline an order for any reason.

 
 
 
Ian Kenny Framing : Picture Framers : Art Gallery : Conservation, Archival & Museum Picture Framing : Larkhall & Hamilton : Lanarkshire : Scotland
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